ARTA CORNER | National Printing Office

Citizen’s Charter Downloadable Link

Pricelist Downloadable Link NPO_CERTIFICATION_EPA_FY 2024

CITIZEN’S CHARTER

In compliance with the requirements of the Anti-Red Tape Act of 2007 (RA9485)

VISION

To be the premier Government Recognized Printer, modern and capable, manned by a dynamic group of people committed towards the satisfaction of the printing needs of the National and Local government, as well as Government Owned and Controlled Corporations.

Satisfaction of client’s demands on security, timeliness, quality and rates.
Deliver annual substantial returns on investment to the government coffers.
Generate profits for its own sustainability in order to contribute to the Treasury.
Support the information dissemination program of the Presidential Communications Operations Office (PCOO).

MANDATE

Pursuant to Executive Order No. 285 and Executive Order No. 378, the NPO shall have printing jurisdiction over the following:

Printing, binding and distribution of all Standard and Accountable Forms of National and Local governments, including Government Owned and Controlled Corporations.
Printing of Official Ballots.
Printing of public documents such as the Official Gazette of the Republic of the Philippines (OG), General Appropriations Act (GAA), Philippine Reports and development information materials of the Philippine Information Agency (PIA).

The office may also accept other government printing jobs, including government publications, aside from those enumerated above, but not in an exclusive basis. Under Republic Act 9970, the NPO together with other recognized government printers, shall undertake the printing of Accountable Forms and Sensitive High Quality/Volume requirements of the government.

Frontline Services Offered

Our office is open from 8:00 AM to 5:00 PM – Monday to Friday
You may approach any of our staff at the O.G. Publication Section for assistance.
Please pay directly to the Cashier. We do not charge any fees other than those stated above.
No increase in fees and charges since January 2014

COMPLAINT DESK Courteous and helpful service will be extended by all the staff. If you have any complaints to make in the delivery of the above standards, you are welcome to register your queries with the following officers: Department Order-Office Order No. 067-25

NATIONAL PRINTING OFFICE

Department Order-Office Order No. 067-25

CART DIRECTORY

No.	NAME	CART DESIGNATION	POSITION/ DESIGNATION/ TITLE	OFFICE / DEPARTMENT	EMAIL	CONTACT NUMBER
1.	ATTY. REVSEE A. ESCOBEDO	Chairperson	Director IV	Office of the Director	thedirector@npo.gov.ph	8925-2187/89252189
2.	ATTY. ARJAY C. LIM	Vice-Chairperson	Director III	Office of the Assistant Director	asst_director.office@npo.gov.ph	8925-2199
3.	KATHERINE D. TAMPOC	Member	Sales and Promotion Supervisor III	Office of the Director – Planning Unit	npoplanningoffice@gmail.com	–
4.	LUZ CLARITA A. PATATAG	Member	Computer Maintenance Technologist II	Office of the Director – Information Technology Unit	itu.01@npo.gov.ph	09175675625
5.	ATTY. KATHY MAY T. ELNAS	Member	Attorney IV	Office of the Director	npodo.legal@gmail.com	8925-2187/89252189
6.	YOLANDA B. MARCELO	Member	Chief Administrative Officer	Financial Management Division	yolanda8_marcelo2005@yahoo.com	0945-1804884
7.	JANNAH GHELLYN S. MATOTO	Member	Administrative Officer V	Administrative Division, Human Resource Management Section	npo.hrm@npo.gov.ph	8925-2194
8.	JEAN PAUL C. MELEGRITO	Member	Printing Operations Assistant Chief	Administrative Division	melegritopauljean@gmail.com	8925-2182
9.	DESIREE ANNE D. TAYLAN	Member	Supervising Administrative Officer	Administrative Division, Records Section	records@npo.gov.ph	8925-2194
10.	ROY-LEO C. PABLO	Member	Supervising Administrative Officer	Composing Division	pabloroyleo1964@gmail.com	0977-1891726
11.	BENEDICTO M. CABRAL	Member	Assistant Superintendent of Printing	Production Planning and Control Division	cynneb27@yahoo.com	0917-4542244
12.	LETHELYN C. SAMOSA	Member	Sales and Promotion Supervisor V	Finishing Division	npofinishingdiv@gmail.com	8925-2193
13.	BENEDICT J. SAGUN	Member	Printing Operations Chief	Engineering Division	benedictjs73@gmail.com	0922-8430173
14.	DANTE R. SO	Member	Production Planning and Control Officer IV	Photolithographic Division	sodante1965@gmail.com	0928-8737023
15.	NAPOLEON G. GONZALES	Member	Printing Operations Assistant Chief	Press Division	npo.pressdiv@gmail.com	8925-2191
16.	SOFIA M. BATILARAN	Member	Printing Operations Assistant Chief	Sales and Marketing Division	sales.division@npo.gov.ph	0917-8050356
17.	ROSARIO B. VERGARA	Secretariat	Sales and Promotion Supervisor II	Office of the Director – Planning Unit	rosevrgr@gmail.com	0977-7253689
18.	IVYGAIL S. AÑATE	Secretariat	Administrative Officer III	Administrative Division, Human Resource Management Section	zachovia706@gmail.com	0950-8253352

ENGR. NEIL L. MACARAEG Superintendent of Printing Office of the Superintendent 3^rd Floor, NPO Bldg., EDSA Corner NIA North Road, Diliman, Quezon City 8925-2183 and/or ATTY. REVSEE A. ESCOBEDO Director IV Office of the Director 3^rd Floor, NPO Bldg., EDSA Corner NIA Road, Diliman, Quezon City 8925-2187 8925-2189 (fax) We will acknowledge all complaints within two (2) days and final reply on the action taken will be communicated within eight (8) days.